Refund policy
RETURN POLICY
Effective Date: June 2026
At Kate & Co. Boutique, customer satisfaction is important to us. Please review our return policy carefully before making a purchase.
Eligibility for Returns
- Returns must be initiated within 14 days of the delivery date.
- Items must be unworn, unwashed, unused, and in original condition with all tags attached.
- Items returned with stains, odors, pet hair, makeup, deodorant marks, damage, or signs of wear will not be accepted.
- Original shipping charges are non-refundable.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale, clearance, and discounted items
- Accessories
- Jewelry
- Hats
- Gift cards
- Bodysuits
- Swimwear
- Intimates
- Seasonal or holiday merchandise
- Any item marked “Final Sale”
Return Method
- Customers are responsible for all return shipping costs.
- Kate & Co. Boutique is not responsible for lost, stolen, or damaged return packages.
- We recommend using a trackable shipping service.
Refunds
- Approved returns will receive store credit only.
- No cash refunds will be issued.
- No refunds will be provided to the original payment method.
- Store credit will be issued after the returned item has been inspected and approved.
Return Refusal
Kate & Co. Boutique reserves the right to refuse any return that does not meet the requirements outlined in this policy.